1. Introduction
Welcome to KC Braces and Kids ("we," "our," "us"). We are committed to protecting the privacy of our patients, their families, and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.kcbracesandkids.com (the "Site") or interact with us online.
2. Information We Collect
We may collect the following types of information:
• Personal Information: This includes your name, address, phone number, email address, date of birth, insurance details, and any other information you provide when filling out forms or communicating with us online.
• Health Information: As part of providing dental and orthodontic services, we may collect health-related information, including medical histories, treatment plans, and other details necessary for your care.
• Usage Data: We may collect information on how our Site is accessed and used. This may include details like your IP address, browser type, pages visited, and the time spent on our Site.
• Cookies: We may use cookies to enhance your experience on our Site. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide Services: To deliver pediatric dental and orthodontic care, manage your treatment, and communicate with you regarding appointments, treatment plans, and follow-up care.
• To Improve Our Services: To enhance the quality of our services, analyze how our Site is used, and improve user experience.
• To Communicate with You: To respond to inquiries, provide updates on your treatment, send appointment reminders, and share practice news.
• For Legal and Regulatory Compliance: To comply with legal obligations, respond to legal requests, and protect our rights.
4. Sharing Your Information
We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:
• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as billing, data storage, and IT support, under strict confidentiality agreements.
• For Legal Reasons: We may disclose your information if required by law or in response to a court order, subpoena, or other legal processes.
• With Your Consent: We may share your information with third parties if you give us explicit consent to do so.
5. Security of Your Information
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
• Access your personal and health information held by us.
• Request corrections to your information if it is inaccurate or incomplete.
• Request the deletion of your personal information, subject to certain exceptions required by law.
• Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.